Thank you for using Homemoto! Your trust is important to us, and we’re committed to protecting the privacy and security of your personal information. The information that you provided with us helps us to provide everyone a great experience with Homemoto.
You can visit and browse the website without having to provide your information. During such visits, you’ll remain unidentified unless you have an account and have logged in with your username and password.
Information we collect
To fully enjoy the features of our website, we gather information such as your name, mobile number, and email address. It will allow us to directly communicate with you and process all your needs while logged in and browsing the website.
We collect, store, and process your data and relay it to third parties whenever you choose to inquire or get to know more about the products, real estate properties, real estate professionals, and services. It will allow entrepreneurs/sellers, real estate professionals, property owners, and service providers to directly communicate with you to facilitate your needs and provide you with answers to your requests.
Further, we will use the information you provide to personalize your experience in our website; administer your account with us; audit the downloading of data from our website; improve the layout and/or content of the pages of our website and customize them for users; identify visitors in our website; carry out research on our users’ demographics; send you information that we think you may find useful or which you have requested from us, including information about our listings and services, provided you have indicated that you have not objected to being contacted for these purposes.
Subject to obtaining your consent, we may contact you by phone call,
an email with details of sales promotions, newsletters, alerts, subscription to services, promotional campaigns, awareness campaigns, programs, sponsorships, and events. We may also use your personal information for opinion and market research. Your details are anonymous and will only be used for statistical purposes. Any answers to surveys or opinion polls that we may ask you to complete will not be forwarded to third parties. We save the answers to our surveys separately from your email address.
To use certain features of the Homemoto Platform (such as leaving a review or creating a Listing), we may ask you to provide additional information, which may include your address, phone number, and a profile picture.
To help create and maintain a trusted environment, we may collect identity verification information (such as images of your government-issued ID, passport, or driving license, as permitted by applicable laws) or other authentication information.
To use certain features of the Homemoto platform such as creating more listings or advertising your listings, we may require you to provide certain financial information like your bank account or credit card information to facilitate the processing of payments (via Homemoto Payments).
When you communicate with other Members, we collect information about your communication and any information you choose to provide.
You may otherwise choose to provide us information when you fill in a form, update or add information to your account, respond to surveys, post to community forums, participate in promotions, communicate with our customer care team, share your experience with us, or use other features of the Homemoto platform.
We may further anonymize data about users of the website generally and use it for various purposes, including ascertaining the general location of the users and usage of certain aspects of the website or a link contained in an email to those registered to receive them and supplying that anonymized data to third parties such as publishers. However, anonymized data will not be capable of identifying you personally.
If you choose to provide us with your personal information, you consent to the transfer and storage of that information on our servers. If you prefer not to receive any marketing communications from us, you can opt out at any time by clicking the unsubscribe link in any email that we send to you.
Members with login accounts are allowed to store data, documents, or photos in our cloud services for purposes of lead management. By providing so, you hereby consent to access to any personal or sensitive information for the said purpose by Homemotoph.com.
Our website and application are not directed to children under 16 and we do not knowingly collect any personal information directly from children under 16. If you believe that we are processing the personal information of a child inappropriately, we take this very seriously and urge you to contact us using the information provided under the contact us section below.
How we use information we collect
We may use, store, and process information to provide, understand, improve, and develop Homemoto. To create and maintain a trusted and safer environment (such as to comply with our legal obligations and ensure compliance with Homemoto Policies), and provide, personalize, measure, and improve our advertising and marketing.
We may disclose personal information to respond to legal requirements, enforce our policies, respond to claims that a listing or other content violates the rights of others, or protect anyone’s rights, property or safety. Such information will be disclosed under applicable laws and regulations. We may also share your personal information:
1. Third parties provide joint content and services (like registration, transactions, and customer support), to help detect and prevent potentially illegal acts and violations of our policies, and to guide decisions about their products, services, and communications. These third parties will use this information to send you marketing communications only if you’ve requested their services.
2. Service providers under contract who help with our business operations (such as fraud investigations, bill collection, affiliate and rewards programs, and customer support).
3. Other third parties to whom you explicitly ask us to send your information (or about whom you are otherwise explicitly notified and consent to when using a specific service).
4. Law enforcement agencies, other governmental agencies, or third parties in response to a request for information relating to a criminal investigation, alleged illegal activity, or any other activity that may expose us, you, or any other Homemoto user to legal liability. The personal information we disclose may include your User ID and User ID history, name, address, telephone/mobile number, email address, fraud complaints, and bidding and listing history, or anything else that we deem relevant.
5. Other agencies connected with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity, as we in our sole discretion believe necessary or appropriate, either under confidentiality agreement or as required by law. In such circumstances, we may disclose the name, street address, city, postcode, country, phone number, and email address.
Your password is the key to your account. Use unique numbers, letters, and special characters, and do not disclose your Homemoto password to anyone. If you do share your password or personal information with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify us and change your password.
Your information is stored on our servers. We treat data as an asset that must be protected and use tools encryptions, passwords, technical and physical security to protect your personal information against unauthorized access and disclosure. However, third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse the personal information collected from the website. Although we work very hard to protect your privacy, we do not promise that your personal information or private communications will always remain private. You are responsible for protecting against unauthorized access to your password and your computer.
If you are concerned about your data, you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge. At any stage, you also have the right to ask us to stop using your data for direct marketing purposes or other purposes as permitted by law.